Originally from Puebla, Mexico, Ricardo discovered his passion for hospitality and customer service at an early age, first experiencing the hotel industry alongside his mother, who worked at a hotel in his hometown.

At 17, he moved to Cancún to pursue a career in hospitality, continuing his professional development while working with international hotel brands including Meliá. It was there that his natural ability for connecting with people led him towards marketing and sales.

His career eventually brought him to Los Cabos, where he joined Grupo Questro and continued building his experience within the luxury hospitality and real estate industries.

Today, Ricardo is based at Viceroy Los Cabos, where he is often the first point of contact for guests interested in discovering fractional ownership. Working closely with Karim and Nathan, he introduces prospective owners to the Viceroy ownership experience and ensures every relationship begins with the warm, personalised service that has defined his career.

Outside of work, Ricardo is a passionate Seattle Seahawks fan and rarely misses an opportunity to follow his team.